DANA, QRIS and Legal Payment Rules
Our Legal notice explains the conditions attached to account access, payment records and requests concerning your personal details. We record the payment route you select, such as DANA, OVO, GoPay, QRIS, bank transfer or virtual account, so a cashier issue can be matched with the correct
-
1
account activity. A payment name or receipt does not change the account holder’s obligations under the applicable terms. Access or eligibility depends on local law, and we may restrict a route where local law permits only certain services or account actions. Before an account step is
-
2
completed, check the displayed terms and confirm that your details are accurate. If you ask us to correct, explain or remove information, we first match the request to your account details and transaction reference. The policy wording remains available through the account path, including when a
-
3
wallet status needs clarification.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.